The online gaming industry is constantly evolving! Stay ahead of the competition, with a service provider that invests in the next generation of secure and flexible gaming solutions.

Operational Services

Operational Services

The best online gaming site in the world can only work to a fraction of its full potential (and profits) if it is backed up by professionally developed and delivered management systems and solutions. However, technical systems are only as good as the people who implement them on a day-to-day basis. You need to know that your chosen services are operated by talented, enthusiastic and reliable staff.
Getting the most out of your brand depends on some vital components, all of which you can rely on receiving from Anakatech:

  • Fraud management
  • Cashier management
  • 1st level customer support
  • Operational services

Payment & Risk

Payment & Risk

Our Payments & Risk team works to give you and your customers peace of mind by providing a comprehensive solution that addresses all operational needs, supported by top-notch platform features, including:

  • Automated cashier optimization for each market
  • Bulletproof fraud prevention protocols
  • Express payouts
  • Lightning-fast KYC processes, allowing customers to upload their documents directly to the platform
  • Constant payment analysis
  • Ongoing rollout of new payment solutions

Compliance & Security

Compliance & Security

As part of our White Label offering, our Compliance team can protect your revenues by deterring, preventing and detecting fraudulent activity. Anakatech has the expert knowledge, cutting-edge technology, analytical tools and experienced staff to deliver the 24-hour protection that you require – without detracting from the customer satisfaction of legitimate players or reducing the efficiency of your operation.

  • Identification of stolen cards
  • Protection of player’s financial integrity
  • Identification and analysis of deposit patterns
  • Accreditation of player documentation and prevention of ID fraud
  • Automatic response to suspicious activity
  • Supervision of Customer Support and Affiliate Management

Cashier Management

Cashier Management

Let Anakatech bring you the security and peace of mind of knowing that every stage of your cashier management process is being effectively handled within our protected systems and monitored by our financial experts. We operate globally, using the most sophisticated and secure technology to guarantee efficiency and security while driving down operating costs.

  • Incoming and outgoing Payments
  • Verification of players’ IDs
  • Dispute arbitration
  • Communication with all Payment Solutions Providers (PSPs)

Analytics and Business Intelligent

Analytics and Business Intelligent

Our clients enjoy on-demand analysis services to suit their needs, in addition to a wide array of tools giving them complete control of their site’s statistics and activity. Our fully comprehensive solution includes:

  • Data gathering
  • Daily report management
  • Business intelligence
  • API Gateway reports
  • Back office system
  • Real time data capabilities

24/7 Customer Support

24/7 Customer Support

First impressions are crucial to a successful business, and you need friendly, helpful and patient support staff who will make everything run smoothly. Our highly-trained team is available to customers via telephone, email and Live Chat. Anakatech’s dedicated professional team can speak to players in their own languages, and deal quickly and efficiently with problems as they occur, working around the clock on:

  • Friendly and supportive service
  • Deposit and withdrawal processes
  • Verification of personal information
  • Technical issues
  • Credit card & payment method issues

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