The online gaming industry is constantly evolving! Stay ahead of the competition, with a service provider that invests in the next generation of secure and flexible gaming solutions.
The best online gaming site in the world can only work to a fraction of its full potential (and profits) if it is backed up by professionally developed and delivered management systems and solutions. However, technical systems are only as good as the people who implement them on a day-to-day basis. You need to know that your chosen services are operated by talented, enthusiastic and reliable staff.
Getting the most out of your brand depends on some vital components, all of which you can rely on receiving from Anakatech:
1st level customer support
Payment & Risk
Our Payments & Risk team works to give you and your customers peace of mind by providing a comprehensive solution that addresses all operational needs, supported by top-notch platform features, including:
Automated cashier optimization for each market
Bulletproof fraud prevention protocols
Lightning-fast KYC processes, allowing customers to upload their documents directly to the platform
Constant payment analysis
Ongoing rollout of new payment solutions
Compliance & Security
As part of our White Label offering, our Compliance team can protect your revenues by deterring, preventing and detecting fraudulent activity. Anakatech has the expert knowledge, cutting-edge technology, analytical tools and experienced staff to deliver the 24-hour protection that you require – without detracting from the customer satisfaction of legitimate players or reducing the efficiency of your operation.
Identification of stolen cards
Protection of player’s financial integrity
Identification and analysis of deposit patterns
Accreditation of player documentation and prevention of ID fraud
Automatic response to suspicious activity
Supervision of Customer Support and Affiliate Management
Let Anakatech bring you the security and peace of mind of knowing that every stage of your cashier management process is being effectively handled within our protected systems and monitored by our financial experts. We operate globally, using the most sophisticated and secure technology to guarantee efficiency and security while driving down operating costs.
Incoming and outgoing Payments
Verification of players’ IDs
Communication with all Payment Solutions Providers (PSPs)
Analytics and Business Intelligent
Our clients enjoy on-demand analysis services to suit their needs, in addition to a wide array of tools giving them complete control of their site’s statistics and activity. Our fully comprehensive solution includes:
Daily report management
API Gateway reports
Back office system
Real time data capabilities
24/7 Customer Support
First impressions are crucial to a successful business, and you need friendly, helpful and patient support staff who will make everything run smoothly. Our highly-trained team is available to customers via telephone, email and Live Chat. Anakatech’s dedicated professional team can speak to players in their own languages, and deal quickly and efficiently with problems as they occur, working around the clock on: